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Privacy policy

This privacy policy explains how Bearhill Husky (Kontiovaaran Husky Oy) uses the personal data collected from you directly and when visiting our website. Policy has to comply both with Finnish legislations and the EU General Data Protection Regulation (GDPR). From this page you will find relevant information what data we collect, how we use it and how we save it.

 

HOW DO I GIVE CONSENT AND WITHDRAW IT?
When you provide us your personal information to place an order and complete a transaction we imply that you have given your consent. This means you consent to us collecting your personal information and using it, in order to provide you the services booked. After booked services have been completed you as a customer may receive an email for a review request from Bearhill Husky Sales. If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent or provide you with a clear opportunity to say yes or no.

If afterwards you change your mind and wish to withdraw your consent for; us to contact you, further collect your information and use or disclose your information, you are within your rights to do so. You have to right to request what personal information we hold of you and how it has been used. If requested information is incorrect you have the right to corrected it. You may also request any personal information already collected to be deleted however we can only comply if the Finnish law allows us. For example in reference to “Accounting Act” we are required to hold material linked in audit of the accounts, for 6 years after financial year has ended. Please see the contact information at the end of this page if you want to exercise your right to be forgotten and for other proceedings.

 

DO WE USE COOKIES ON THE WEBSITE?
Yes we do as almost all the websites, this assures you the most relevant information when visiting our site. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This gives us information how to make further developments within the website.

 

WHAT PERSONAL INFORMATION WE COLLECT AND HOW?
Upon placing an order with us (Bearhill Husky) we require personal information from you, for confirmed booking. Personal information such as your name, email address, phone number, nationality and if applicable your place of accommodation during your stay in Rovaniemi. In addition we tend to ask possible ages of children within the booking and dietary restrictions if applicable. Payment transaction requires credit card or account information, which only the payment system provider has full access to.

Required payments will be processed by payment systems providers. Payment system providers work under legislation such as “Payment Services Act” and therefore might be obligated to collect additional personal information according to relative legislation. Direct payments shall be processed by “Paytrail Plc.” and payments completed with an invoice shall be processed by “Administer Oy”. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by.

When you purchase services directly from our website or via email, as part of the buying and selling process we collect the personal information you provide. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. This gives us information how to make further developments within the website.

 

HOW WILL WE USE AND SAVE YOUR INFORMATION?
Information given to us by you as a customer or cooperation partner will be used only in relevance to completing booked services. The sole reason for collecting personal information first and foremost is being able to organize the booked services. After services have been completed you as a customer may receive an email for a review request from Bearhill Husky Sales.

We may disclose your personal information if we are required to do so by the law or if you violate our terms and conditions. In the these cases your personal information may be disclosed first and foremost with the Finnish government officials if needed.

In order to protect your personal information, we take reasonable precautions to protect it and make sure it is not inappropriately; used, accessed, disclosed, altered or destroyed. Also that the staff handling your personal information are complying with this policy and treat your privacy with great respect. Access to information has been limited with personal usernames and passwords and access is granted only when needed to carry out assigned duties. Personal information collected from you as a customer or cooperation partner is saved in bookings systems, calendar, invoicing software etc. these fragments complete our register “customer register”.

 

WHAT INFORMATION IS GIVEN TO THIRD-PARTY SERVICES AND COUNTRIES?
Your personal information is not forfeited to countries outside the EU without a specific mandate. As for the software used for managing bookings, payments, reviews, timetables, calendar etc. might have registered headquarters to countries outside the EU. As an example Google has headquarters in the United States but also regional services in Finland. In accordance to the GDPR, personal information can be handled in countries outside EU when data protection adequacy has been recognized by the European Commission, which in this case it has. The information itself stays protected in accordance to the GDPR also when being handled in a country outside EU.

When leaving our website with external links we advise you to look into the privacy statements of each external link. As after leaving our site you are no longer under this privacy policy or our website’s terms of conditions. If you are placing an order from an country outside the EU, you may be under different jurisdiction than what we as the service provider are. Therefore you may be subject to laws applied in the originating country as example; as a citizen of United States you are also under the “Patriot Act”.

The third party providers we use, are only disclosed with your information to the necessary extent vital in order to perform services they provide for us. As an example case, partner company handling transfers only get information such as your name and pick up point; concluding only the information necessary to complete assigned duties.

 

CHANGES TO THIS PRIVACY POLICY?
Please view this privacy policy frequently as we may update it with amendments. All updates and clarifications will be valid effective immediately upon their posting on the website. Latest update: 24.8.2019

 

HOW CAN I CONTACT?
If you have any questions regarding the privacy policy or wish to access, amend or delete any personal information we have about you please contact us. We are more than happy to give you additional information needed and to clarify existing policies.

Kontiovaaran Husky Oy
VAT: FI27780166

Email:
info@bearhillhusky.com

Address:
Viiksojantie 192,
97220 Rovaniemi

Bearhill Husky